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POLICIES AND PROCEDURES
ABOUT THIS WEB PAGE - MUST READ FIRST! All Policies Provided Below - Print Copies and insert into Tab #10 of your PEP Binder.
PDF documents below are Policies, even if their titles do not include the word "Policy or Policies." For examples, Guidelines and Procedures may be used instead of the word, Policies.
Policies are procedures and guidelines to promote delivery of timely, accurate and efficient services, rules to maintain legal and Clinical Nutrition Practice and Ethic codes, to help clients "do no harm" to themselves, other clients, Dr. Smith, staff, and our business and vice versa, and to outline client responsibilities and ours, so we can maintain a healthy, harmonious working and long-term relationship.
The Policies below will be replaced when updated.It is our clients’ responsibility to stay current on all policies and clients are responsible for adherence to all policies even if they have not taken time to read, understand or ask/email questions for clarification. The last six numbers after the letter R (Revision) on the first line in the Footnote on each policy page indicates the date when policies are revised or updated. These policies are also posted on the New Client Instructions webpage so all new clients may read them before starting their therapy.
To save time, clients are referred to the appropriate Policy PDF document should they phone or email to ask questions about policies and procedures that have been answered in these documents.Therefore, it is important to review these documents for your answers before calling or emailing.
You have the option of printing each document below and inserting into section #10 of your PEP Binder for quick reference, which is what we recommend, or read them online on this webpage.
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All Policies are upheld without exception. Therefore, please do not contact our office about waiving any current policy. However, we are glad to receive any suggestion that will improve our services, policies or procedures for possible updates.
AUTO-SHIP POLICIES & SCHEDULE
AUTO-SHIP POLICIES (16 Pages)
and
AUTO-SHIP SCHEDULE (2 Pages)
When notified of updates through a Client Email Announcement, please read before the next Column #1 date.
Print the Auto-Ship Schedule for your PEP Binder.
Insert "Auto-Ship Schedule' in front of Tab #1 in PEP Binder.
INFORMED CONSENT - CLINICAL NUTRITION PROGRAM (1 Page)
Please open PDF Document to the right and print two copies.
Read, sign
and fill in blanks on this policy form and U.S. mail both signed
Original Informed Consents (1 of 2 and 2 of 2) to Dr. Smith within 24
hours. Do not fax or email signed Informed Consents.
With the second copy, insert it into Section #10 of your PEP Binder, replacing the previous copy.
Please open PDF Document to the right and print two copies.
Read, sign
and fill in blanks on this policy form and U.S. mail both signed
Original Informed Consents (1 of 2 and 2 of 2) to Dr. Smith within 24
hours. Do not fax or email signed Informed Consents.
With the second copy, insert it into Section #10 of your PEP Binder, replacing the previous copy.
FREE AND FEE-BASED EMAIL AND TELEPHONE CONSULTATIONS (31 Page)
If New Client Orientation Consultations were not available when you first became a client, you may schedule any one or more of them at any time. If not sure, schedule a FREE Administrative Consultation with Dr. Smith as she will know which one(s) you need.
GUIDELINES & PROCEDURES TO EFFECTIVE HELP OTHERS
EFFECTIVE REFERRAL GUIDELINES (12 Pages)
To Help You Succeed In Helping Those You Love Improve Their Health and to help us fulfill our mission in life:
Healthy Citizens Are The Greatest Asset Any Country Can Have! (Churchill, 1943)
Disclaimer/Copyright
Information provided in this website is for nutritional educational purposes only and not for the diagnosis or treatment of any medical condition, disorder or disease.
Copyright 2004 Dr. Donna F. Smith -- Last Website Update: April 20, 2014
